Craig has been in Financial Services for over 25 years, most recently at the Skipton Group in various roles: Chairman of Skipton Business Finance Ltd; Head of Customer Experience and Change Demand for the Building Society and prior to that Operations Director for 9 years leading over 300 people and processes across Mortgage and Saving. Before Skipton I worked as Head of Marketing and Business Strategy as well as Integration leader in a couple of large mergers in multinational financial services organisations including GE Money and Santander as well as being in the Australian Army for 5 years.