Frequently asked questions

What is Leeds Credit Union?

Leeds Credit Union is a financial cooperative that provides affordable financial services to its members. Members of the credit union are also owners, and they elect a volunteer board of directors to represent our interests.

How do I become a member of Leeds Credit Union?

To become a member of Leeds Credit Union, you will need to live or work in Leeds, Wakefield and Barking & Dagenham. Also, there are a number of partner organisations outside these areas that allow you to become a member, ranging from select employers to housing association partners. You can apply for membership online, by visiting a branch, or by contacting the credit union directly.

What services does Leeds Credit Union offer?

Leeds Credit Union offers a range of financial services to its members, including loans, savings accounts, and budgeting advice. 

What are the requirements for applying for a loan from Leeds Credit Union?

To apply for a loan from Leeds Credit Union, you must be a member of the credit union and meet certain eligibility criteria. You may be required to provide proof of income and other financial information as part of the loan application process.

Is it easy to make a payment on my loan from Leeds Credit Union?

Yes, you can make loan payments through a variety of methods, including online, by phone, or by visiting a branch location – plus direct through your salary if you are a payroll member.

What are the loan rates and terms offered by Leeds Credit Union?

Leeds Credit Union offers competitive loan rates and terms to its members. The specific rates and terms will depend on your credit score, income, and other factors

How do I open an account with Leeds Credit Union?

To open an account with Leeds Credit Union, you can visit a branch in person or apply online through the Leeds Credit Union website. You will need to provide proof of identification, such as a passport or driving license, and proof of address, such as a utility bill or bank statement.

How do I access my account with Leeds Credit Union?

You can access your account with Leeds Credit Union online, by visiting a branch, or by using the credit union’s mobile app. You will need your account number and a security code to log in to your account online or use the app.

Are the savings accounts at Leeds Credit Union safe?

Yes, Leeds Credit Union is regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and all savings accounts are covered by the Financial Services Compensation Scheme up to a limit of £85,000.

Does Leeds Credit Union offer any financial education resources?

Yes, through its MABS team, Leeds Credit Union offers a range of financial education resources to its members, including budgeting advice, information on saving and investing, and guidance on managing debt. It also offers financial education workshops and drop-in sessions to non-members.

How do I contact Leeds Credit Union for assistance?

You can contact Leeds Credit Union for assistance by calling 0113 242 3343, using social media channels, visiting a branch in person, or by sending an email through to services@leedscreditunion.co.uk