In general, you can visit Leeds Credit Union websites without identifying who you are or revealing any information about yourself. However, cookies are used to store small amounts of information on your computer, which allows certain information from your web browser to be collected.
Cookies are widely used on the internet and do not identify the individual using the computer, just the computer being used. Cookies and other similar technology make it easier for you to log on to and use our websites during future visits.
What are cookies?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.
What types of cookies do we use?
The cookies that are categorised as “Necessary” are stored on your browser as they are essential for enabling the basic functionalities of the site.
We also use third-party cookies that help us analyse how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.
You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.
These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for cannot be provided.
We use strictly necessary cookies to:
- enable the website to work effectively
- help keep your session secure
- enable you to log-in quickly and easily
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor – all information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
We use performance cookies to:
- check if you have cookies enabled
- identify what stage of the application process you are at
- help us understand how our website is used so we can improve customer experience
- help us improve the content on our website
- help us understand what errors occur so we can fix them
Our performance cookies will not store any personal information about you unless you proceed with an application, at which point details of where your enquiry originated may be linked to your customer record.
These cookies are used to deliver adverts that are more relevant to you and your interests. For example, if you are looking for a loan, you might see more advertisements for loans – simply because the cookie has detected what you are looking for. They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of advertising campaigns.
Targeting cookies are usually placed by third parties such as advertising networks with the website operator’s permission, so they are usually linked to site functionality provided by the third-party organisation.
We use targeting cookies to:
- Identify how effective our advertising is and provide you with information in the future that we believe is relevant to you
We work closely with some third-party companies who provide services such as customer feedback, management information, advertising, and social networking. In these cases, the third-party organisation may set their own cookies which are controlled by them and covered by their own policies.
The organisations we work with from a tracking perspective are:
- Meta: Facebook and Instagram
- Google: Analytics and AdWords